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casemail
casemail
CaseMail is a legal case management platform designed to help law firms manage emails, legal matters, and team collaboration efficiently. The objective of this redesign was to create a seamless workflow from email management to legal matter creation while improving user engagement and reducing time spent on administrative tasks.
CaseMail is a legal case management platform designed to help law firms manage emails, legal matters, and team collaboration efficiently. The objective of this redesign was to create a seamless workflow from email management to legal matter creation while improving user engagement and reducing time spent on administrative tasks.
Catagory
academic project
Team Composition
7
my role
game designing and user testing
duration
2 Weeks
game objective
Rescue as many fireflies as you can within a minute. Navigate swiftly, catch fireflies before the gas harms them, and release them to safety in your backyard. Aim for a high rescue count to unlock a stunning visual reward upon their release.
key highlights
Immersive Gameplay, Environmental Awareness, Visual Delight, Replayability
vr gestures
Hand Gesture, Motion Controls, Realistic Interactions, Sound Experience
tech stack
Unity, Blender and Figma
vr gestures
Hand Gesture, Motion Controls, Realistic Interactions, Sound Experience
tech stack
Unity, Blender and Figma
target audience
Primary Age Range (13 - 23)
This age group is likely to be captivated by the magical experience of catching fireflies in VR. The game can serve as a fun and educational way to instill knowledge about environmental conservation and empathy towards wildlife. The users may enjoy the challenge of catching as many fireflies as possible within the time limit and may find the VR technology engaging.
Secondary Age (30 - 40)
While adults may not be the primary target audience, they can still enjoy the game's immersive experience and environmental message. They may enjoy escaping into a virtual world and experiencing the beauty of nature from the comfort of their own home. Additionally, young adults interested in environmental conservation may resonate with the game's theme and message.
Other Demographic
Users seeking stress relief and relaxation (Similar as Tripp VR)
Casual Gamers
Nature Enthusiasts
a story of individuality and standing out
In all of these creatives, the logo becomes the focal point, floating in spaces or contrasted against similar graphical shapes that convey conformity and balance. This intentional isolation speaks to the essence of Design Pod: a space that nurtures bold ideas and allows creativity to stand out, separate from the noise of the world.
A network of independent thinkers
Design Pod has become a gathering place for like-minded, forward-thinking companies that value creativity and innovation. The podcasts featuring individuals from these organizations, though diverse in their industries, share a commitment to breaking boundaries and redefining what’s possible. They embody the same principles of independence and originality that Design Pod champions, contributing to an environment where ideas can emerge and stand apart from the crowd. For more information check out: https://iitj.ac.in/school-of-design/the-design-pod.php
Catagory
academic project
Team Composition
2
my role
UX Design and Research
duration
2 Weeks
Problem Statement
Law firms often deal with a high volume of emails and case documents. Managing, organizing, and converting emails into legal matters manually is time-consuming, error-prone, and inefficient. The existing process lacked automation, clear categorization, and an intuitive dashboard for tracking progress.
My Role
As the UX Designer, I was responsible for:
User Research & Strategy: Understanding how legal professionals work and their expectations from a legal case management platform.
Information Architecture & Interaction Design: Structuring key workflows for ease of access and logical navigation.
UI/UX Enhancements: Designing a clean, functional, and scalable interface to enhance usability.
User Testing & Iteration: Validating design decisions through testing and refining based on feedback.
Goals & Objectives
Simplify the workflow for legal professionals by allowing direct conversion of emails into matters.
Enhance usability with a well-structured dashboard displaying key legal matters and deadlines.
Improve efficiency through AI-powered categorization of case types, clients, and jurisdictions.
Optimize navigation by ensuring quick access to pending matters, urgent emails, and team collaboration.
tech stack
Figma
Research & Strategy
storyboarding
Competitive Landscape
To understand the market landscape, we conducted a competitive analysis of leading legal case management platforms:
Clio
What's working well : Comprehensive case management, billing, and integrations.
Gaps: Overloaded UI, steep learning curve for new users.
UX Insights:
The financial overview is detailed but takes up too much visual real estate, potentially overwhelming users.
Timeline updates are helpful but could be better structured to emphasize urgent tasks.
The navigation structure requires users to go through multiple steps to access core functionalities, impacting efficiency.
2. MyCase
What's working well: Intuitive user interface, strong document automation.
Gaps: Limited email integration, less focus on AI-driven categorization.
UX Insights:
The document section is well-organized but lacks preview capabilities for faster decision-making.
Filtering options in case management are robust but could benefit from a more prominent search function.
Action buttons are placed inconsistently across different screens, leading to usability friction.
Understanding User Needs
By analyzing how legal professionals interact with their emails, cases, and team members through sutdying the competitive landscape, key insights included:
Urgency matters: Lawyers needed to quickly distinguish between high-priority cases and routine correspondence.
Contextual help is crucial: Users preferred in-line assistance rather than searching through help documentation.
Automation reduces mental load: Manual categorization of case types and clients led to inefficiencies.
Visibility of progress helps productivity: A structured way to track case progress was missing.
hmw questons
To ensure the design meets user needs, the following HMWs were explored:
Key Enhancements
Email Categorization by Priority – Urgent legal matters flagged automatically.
Batch Processing Features – Bulk assign, flag, archive, or export emails.
Matter Progress Tracking – Link emails to matters and track Preparation → Quality Check → Finalization → E-Filing stages.
Role-Based Assignments – Clearly delegate emails to relevant team members.
Advanced Search & Filters – Smart OCR-powered search for quick email retrieval.
game genres
Educational
The game teaches environmental conservation and empathy for wildlife while being entertaining.
Simulation
The game realistically immerses players in the experience of catching fireflies in a virtual environment.
Casual
It’s a simple mechanics and short play sessions, offering a relaxing atmosphere and a positive message about helping animals. Players can enjoy quick gameplay sessions, catching fireflies with intuitive controls and experiencing a feel-good reward upon release.
Exploration
The game realistically immerses players in the experience of catching fireflies in a virtual environment.
casual loops
Exploration and Collection
Objective: The player explores the environment to find and collect fireflies.
Mechanics: The player navigates the VR environment, using controllers or gestures to move around and capture fireflies. Each firefly collected adds points to the player's score.
Air Pollution Threats
Objective: The player has to save as many fireflies as possible before the smoke engulfs the environment
Mechanics: The smoke in the forest is used as a timer. The density of the smoke increases with time leading to the end of the game.
Score and Progression
Feedback: Providing immediate feedback on the player's progress and performance.
Mechanics: The player's score increases with each firefly collected. Meeting specific milestones or reaching a certain score threshold unlocks rewards, such as visual treats of fireflies dancing around the player.
Visual Treat
Reward: Offering players an immersive visual experience as a reward for their accomplishments.
Mechanics: Once the player collects a certain number of fireflies (x), they are rewarded with a visually stunning display of fireflies surrounding them in the VR environment, creating a magical and immersive experience.
moodboard
final output
Storyboarding
Catagory
Branding
Team Composition
Solo
my role
branding
duration
2 Weeks
Game Objective
Rescue as many fireflies as you can within a minute. Navigate swiftly, catch fireflies before the gas harms them, and release them to safety in your backyard. Aim for a high rescue count to unlock a stunning visual reward upon their release.
Key highlights
Immersive Gameplay, Environmental Awareness, Visual Delight, Replayability
updated designs
Dashboard Overview:
- Displays Unread Emails & Urgent Matters Count
- Search Bar with Global Search for emails, matters, and documents
- Notification Center & Quick Actions for improved accessibility
- Enhanced Analytics & Activity Section providing a clear view of weekly email activity, response metrics, and team performance.
New Dashboard Design
- A more structured and visually clear layout with better contrast and readability.
- Active Matters Section: Shows case progress with visual tracking bars.
- Performance Graphs: Displays weekly user activity and workload distribution.
updated designs
Email Inbox Interface
Tab-based navigation (Inbox, Starred, Sent, Drafts, Archived)
Bulk selection & actions (Flag, Assign, Archive, Export)
Filters & Sort Controls for better triage, including new filter options for case type, time period, and priority.
Color-coded priority tags (Urgent, Client, Court)
Progress bars to show task completion status
Updated Email List & Filters
The new version introduces an expanded filter panel allowing users to refine searches based on various attributes.
The inbox is structured for easier scanning of email priority and matter status.
updated designs
Creating a Matter from Email
To streamline the workflow, a dedicated 'Create Matter from Email' feature has been introduced.
New Enhancements:
Auto-Extract Case Information – The system extracts subject, sender, and attachments to pre-fill matter details.
AI-Powered Categorization – AI detects case type, jurisdiction, and client to reduce manual input.
Similar Matters Suggestion – Ensures duplicate matters are not created by referencing existing cases.
Smart Attachment Linking – Automatically links email attachments for easy access.
Deadline & Priority Assignment – Quick selection of due dates and priority levels.
This enhancement aims to eliminate errors, improves legal team efficiency, and optimizes document management.
updated designs
Matter Tracking Dashboard
Visual progress bars showing matter stages:
Preparation
Quality Check
Finalization
E-Filing
High-priority cases highlighted with colouur coding
Deadline Tracking (days overdue or due soon)
Team and Logged Hours Visibility
Enhanced Metrics Dashboard for supervisors to track performance at a glance.
Analytics & Activity Section
Upcoming Tasks with Priority Labels (High, Medium, Low)
Real-time Insights on Task Completion
Matter-Specific Metrics for Bottleneck Identification
Graphical Representation of Email and Matter Workflow Trend
Outcomes & Next Steps
The new UX design successfully enhances efficiency and visibility within the legal email processing system. Moving forward:
Conduct usability testing with real legal professionals
Gather quantitative & qualitative feedback for further refinements
Explore AI-assisted email categorization for even smarter workflows
ALSO VIEW MORE WORKS
workflow
Intro Video Creation
Terrain and assets were crafted and customized in Blender, including a particle animation system for fireflies. Individual frames were rendered as PNGs, combined into video sequences using Adobe After Effects and Premiere Pro.
Game Development in VR
Using Unity’s XR Interaction Toolkit, VR-specific configurations were set up. Assets were selected from the storyboard and terrain created with Unity’s Terrain System. The team incorporated a sound design with ambient sounds, background music, and speech synthesis.
Gameplay and Interactions
The game’s initial prototype included environment interactions, firefly models, and a dynamic scene. Playtesting allowed for improvements like adjusted lighting, feedback for VR gestures, and refined user experience.
Outro Video Creation
Additional assets were imported for a closing scene, where fireflies were animated using Blender's particle system. This sequence was rendered frame-by-frame and edited in Adobe Premiere Pro to ensure smooth transitions. Testing and Refinement: Throughout the project, user testing provided feedback, allowing for adjustments to both game mechanics and visual presentation to enhance user experience.
Game testing & Feedback
Score Card Height
Problem: The scorecard was too high on the y-axis, causing discomfort for users.
Solution: Height was reduced to a more comfortable eye level.
Start Button Visibility
Problem: Users did not press the start button (“Press ‘A’ to start”) because the instructions were not at their eye level.
Solution: Instructions were moved lower on the y-axis and closer to the player on the x-axis.
End Scene Timing
Problem: The end scene animation appeared too early, preventing users from grasping it properly.
Solution: Animation was delayed by 3 seconds to allow a smoother transition and prevent an abrupt scene change.
Firefly Collection Issue
Problem: Some collected fireflies were not being restricted inside the jar. They were hitting the edge and flying off.
Solution: The collider area inside the jar was adjusted to properly contain the fireflies.
Firefly Light Color
Problem: The glow of the fireflies in the game did not match their animation at the start and end.
Solution: The firefly glow color was changed from green to yellow.
Spawner Height Adjustment
Problem: The firefly spawner was too low, causing discomfort as users had to bend to catch fireflies.
Solution: The spawner’s height was adjusted for better visibility and accessibility.
Instructions for Firefly Saving
Problem: Users had difficulty understanding how to save fireflies, indicating a need for clearer guidance.
Solution: Added an instruction at the beginning of the game: “Grab fireflies & drop them into the jar.”
